Communication Failures
I’ve been following a communication disaster on LinkedIn this week that could have been avoided so easily, and yet, as easy as it is to say that, I might just make a similar mistake. Toastmasters...
View ArticleIn Case You Missed Last Week
Last week, I wrote about customer service and why we (SharePoint/ECM/IT practitioners) should make it a priority. This week, I want to add a few thoughts to that argument from the customer point of...
View ArticleOn the Air
Last week’s post in which I mentioned making life easier for remote workers, generated a few questions about the technology that we use. So, I decided to share the lessons I’ve learned about these...
View ArticleStuff Happens
Why do you use SharePoint? Why do you try to promote SharePoint within your organization? Of all the very good reasons – compliance, being able to find content, supporting collaboration, communication,...
View ArticlePlan Faster
That’s the Jack Rabbit pictured at the right. It’s a roller coaster in Kennywood Park outside of Pittsburgh and it’s been rolling since 1920. It has changed over time, but it still offers the basic...
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